July 29, 2020

Keeping our guests safe

Here at Novotel Sydney Parramatta, the safety and well-being of our guests, staff and community are our top priority. Our hotel is a NSW government registered COVID safe business - following all the NSW government COVID-19 rules and regulations and we have implemented ALLSAFE Label; so that you can be reassured that we have taken all the steps to make your next stay with us safe.

Accor’s global cleanliness and prevention standards have been developed with and vetted by Bureau Veritas, a world leader in testing, inspection and certification. The ALLSAFE Label represents some of the most stringent cleaning standards & operational procedures in the hospitality industry

This enhanced cleaning program using hospital-grade cleaning materials has been applied in all areas of guest and staff interaction throughout our hotel. This includes a reinforced cleaning program with frequent disinfection of all key-touch areas:

  • Entrance, lobby & elevators
  • Guest rooms
  • Public bathrooms
  • Meeting rooms
  • Restaurant & bar
  • Hotel kitchen
  • Facilities including our gymnasium

Read more about ALLSAFE on the ALL website.

We are proud to be operating as a COVID safe business and look forward to welcoming all our guests to the hotel. If you are feeling unwell and showing cold & flu like symptoms or are at high-risk for COVID-19 exposure, we ask that you delay your travel plans. Please visit the NSW Government symptoms & testing page if you are unsure of how to assess yourself.

If you require more information or need assistance with your travel plans, please contact the hotel directly on +61 02 9630 4999.