Early check-in and late check-out at Novotel Sydney Parramatta may be available on request, subject to availability and an additional fee. Contact the hotel directly before your stay to check options.

Yes. Novotel Sydney Parramatta has a 24-hour reception, so guests can check in late, depart early or receive assistance at any time.

Yes. Novotel Sydney Parramatta is a 100 percent non-smoking hotel, including all guest rooms and public areas.

Novotel Sydney Parramatta does not allow pets. Certified assistance animals are welcome.

Yes. Novotel Sydney Parramatta provides high-speed wired and wireless internet throughout the hotel. Complimentary Wi-Fi is available for ALL – Accor Live Limitless members, with charges applying for non-members.

Yes. Laundry and dry-cleaning services are available at Novotel Sydney Parramatta. Please contact our team for pricing and turnaround times.

Staff at Novotel Sydney Parramatta speak English, Hindi, Mandarin and Nepali, ensuring support for a wide range of international guests.

Novotel Sydney Parramatta does not have a dedicated business centre. However, complimentary Wi-Fi is available throughout the hotel, and the team can assist with basic printing or business-related requests.

Yes. Key areas of Novotel Sydney Parramatta, including the lobby, dining spaces, meeting rooms and public restrooms, are designed to be accessible for guests with mobility needs.

Yes. Novotel Sydney Parramatta provides complimentary luggage storage for guests before check-in and after check-out, making it easy to explore Parramatta without your bags.

Novotel Sydney Parramatta offers a range of contemporary accommodation designed for both business and leisure stays. Guests can choose from Standard Rooms, Superior Rooms with queen, king or twin bedding, Executive King Suites and spacious King Spa Suites. Each room provides a comfortable retreat after a day exploring Parramatta or dining at nearby venues like 350 Restaurant & Lounge.

All guest rooms at Novotel Sydney Parramatta include a work desk, flat-screen TV, air conditioning, tea and coffee-making facilities, minibar fridge, ironing facilities, and an ensuite bathroom with complimentary toiletries. Guests can also enjoy easy access to hotel facilities including the outdoor pool, fitness centre, spa, steam room and dining at 350 Restaurant & Lounge.

Yes. Novotel Sydney Parramatta offers a limited number of interconnecting rooms across selected room types, making them ideal for families or groups travelling together. To secure interconnecting rooms, we recommend contacting the hotel directly when making your booking.

Yes. Accessible rooms at Novotel Sydney Parramatta are designed for comfort and ease of movement, featuring roll-in showers, grab rails and convenient access to lifts and hotel facilities. These rooms also interconnect with a neighbouring room, which is helpful for carers or family members travelling together.

Bathroom configurations vary by room type at Novotel Sydney Parramatta. Some rooms include bathtubs, while others feature walk-in showers. If you have a preference, our team will do their best to accommodate your request.

Guest rooms at Novotel Sydney Parramatta do not include kitchenettes or full kitchens. However, all rooms offer convenient in-room amenities such as a minibar fridge, tea and coffee facilities, and access to in-room dining from 350 Restaurant & Lounge.

Rooms do not feature a traditional stocked minibar. Instead, guests can order drinks, snacks and meals through the in-room QR ordering system or via in-room dining from 350 Restaurant & Lounge.

Yes. Cots and rollaway beds are available on request at Novotel Sydney Parramatta, subject to availability and additional charges. Please request these when booking to ensure availability for your stay.

Yes. Every room at Novotel Sydney Parramatta includes an in-room safe for secure storage of valuables, giving you peace of mind during your stay.

Yes. In-room dining is available daily from 5:00 pm to 9:30 pm, featuring a selection of dishes from the 350 Restaurant & Lounge dinner menu. Orders can be placed using the QR code in your room or via this link. 

Novotel Sydney Parramatta offers convenient onsite dining at 350 Restaurant & Lounge and 350 Bar & Lounge, popular with both hotel guests and local Parramatta diners. The restaurant serves contemporary dishes made with fresh seasonal ingredients, while the lounge and bar provide a relaxed setting for drinks, light meals and casual catch-ups. Whether you’re starting the day with breakfast, enjoying dinner after exploring Parramatta, or meeting friends for a drink, the hotel’s dining venues make it easy to stay and unwind.

Breakfast at 350 Restaurant & Lounge is served:

• Monday to Friday: 6:30am – 9:30am
• Saturday and Sunday: 7:00am – 10:00am

Dinner is available daily from 5:00pm – 9:30pm.

350 Lounge & Bar is open daily from 5:00pm – 9:30pm, offering cocktails, wines, beers and a relaxed space for evening drinks.

Walk-ins are welcome at 350 Restaurant & Lounge, however bookings are recommended for dinner, weekends and busy periods to guarantee a table.

Yes. 350 Restaurant & Lounge and 350 Lounge & Bar are open to both hotel guests and local visitors looking for dining in Parramatta.

Yes. In-room dining is available daily from 5:00pm – 9:30pm, featuring selected dishes from the 350 Restaurant & Lounge dinner menu. Orders can be placed using the QR code in your room or via this link. 

Yes. The menu at 350 Restaurant & Lounge includes vegetarian and vegan options prepared with fresh, locally sourced ingredients.

Yes. The culinary team at Novotel Sydney Parramatta can accommodate most dietary requirements, including gluten-free and dairy-free options. Guests are encouraged to advise staff when ordering so meals can be prepared accordingly.

350 Restaurant & Lounge regularly hosts seasonal dining offers and special events. Visit the hotel’s Special Offers page or contact the team for the latest updates.

350 Restaurant & Lounge serves modern Australian cuisine with global influences, focusing on fresh seasonal produce and balanced flavours. The adjoining 350 Lounge & Bar offers lighter bites, share plates and cocktails in a relaxed setting.

Yes. 350 Lounge & Bar is the hotel’s main bar, offering a comfortable space for pre-dinner drinks, evening cocktails or a casual nightcap.

Yes. Private dining and small group functions can be arranged at 350 Restaurant & Lounge or on the terrace, making it suitable for corporate dinners, celebrations and social gatherings. Contact the hotel’s events team to discuss availability and options.

Breakfast is currently served exclusively at 350 Restaurant & Lounge and is not available via in-room dining.

Yes. Novotel Sydney Parramatta features an outdoor swimming pool on Level 1, overlooking the Parramatta River precinct. Surrounded by a relaxed open-air seating area, it’s a great place to cool off, unwind or spend time with family during your stay.

The outdoor swimming pool at Novotel Sydney Parramatta is open daily from 6:00am to 10:00pm, giving guests the flexibility to enjoy a morning swim or relax in the evening after exploring Parramatta.

The outdoor pool is not heated and operates seasonally, depending on weather conditions.

Yes, children are welcome to use the swimming pool at Novotel Sydney Parramatta. For safety, children under 12 years must be supervised by an adult at all times.

Yes. Novotel Sydney Parramatta offers a dedicated fitness centre for guests, open daily from 6:00am to 10:00pm. The gym provides a convenient space to stay active while travelling for business or leisure.

The fitness centre at Novotel Sydney Parramatta includes cardio machines, strength-training equipment and free weights, allowing guests to maintain their regular workout routine during their stay.

The hotel gym at Novotel Sydney Parramatta is open daily from 6:00am to 10:00pm, so guests can work out at a time that suits their schedule.

Yes. Novotel Sydney Parramatta offers modern, flexible meeting and event facilities in Western Sydney, with spaces that can accommodate everything from small boardroom meetings to large conferences and events of up to 550 guests, depending on the setup. Ideal for corporate functions, training sessions and private celebrations, the hotel provides a versatile setting in the Parramatta CBD.

.The hotel features 11 flexible meeting and event spaces, accommodating everything from small boardroom meetings to large conferences and gala events.

The Lennox Ballroom is the hotel’s largest event space and one of the largest pillarless ballrooms in Parramatta, ideal for conferences, exhibitions, weddings and large corporate events. The space can accommodate up to 550 guests theatre-style and can also be configured for banquets, cocktail receptions or exhibitions. It can be divided into three smaller rooms for breakout sessions or concurrent events, offering maximum flexibility for organisers.

Yes. Novotel Sydney Parramatta provides full event catering, from morning tea and working lunches to cocktail receptions and plated dinners, prepared by the culinary team at 350 Restaurant & Lounge.

Yes. All meeting and conference rooms at Novotel Sydney Parramatta include built-in audiovisual equipment suitable for presentations and corporate events, such as projection screens, display capabilities and sound systems. Additional AV services, staging and technical support can be arranged on request.

Technical support for your event at Novotel Sydney Parramatta can be arranged for your event if required, ensuring presentations and equipment run smoothly throughout the day.

Yes. Novotel Sydney Parramatta offers spacious breakout areas, many with natural light, ideal for networking sessions, catering breaks and informal meetings between sessions.

Yes. Novotel Sydney Parramatta offers tailored meeting packages, including half-day and full-day delegate options that combine venue hire, catering and standard AV for a seamless event experience. View our Special Offer page for current offers and seasonal packages. 

Yes. With 194 guest rooms, on-site dining at 350 Restaurant & Lounge, a bar and terrace, plus leisure facilities including a pool and gym, the hotel is well suited to residential conferences and multi-day events.

Yes. Secure undercover parking is available on site at Novotel Sydney Parramatta, with lift access directly into the hotel via Market Street. Overnight parking is available, with hourly rates also offered for day delegates and visitors.

Several meeting and event spaces at Novotel Sydney Parramatta feature natural light, including The Atrium, which offers a bright, open setting ideal for conferences, exhibitions and networking events.

Yes. Novotel Sydney Parramatta is conveniently located near major Western Sydney event destinations including Sydney Olympic Park, Accor Stadium and Rosehill Gardens Racecourse.

Yes. The Novotel Sydney Parramatta's flexible function rooms and The Atrium can host private dinners, cocktail receptions, milestone celebrations and corporate social events in Parramatta.

Yes. Novotel Sydney Parramatta offers convenient onsite self-parking for hotel guests and visitors. Parking is secure, undercover and provides lift access directly into the hotel. Entry to the car park is via Market Street, making arrival simple and stress-free.

$40.00 for overnight parking

Hourly rates start from $10.00

Yes. Novotel Sydney Parramatta offers a collection of modern, flexible meeting and event spaces designed for conferences, corporate functions, training sessions and private celebrations. Each space is thoughtfully designed to support productive, professional and seamless events in Western Sydney.

The hotel features 11 flexible meeting and event spaces, allowing you to host everything from small boardroom meetings to large conferences, workshops and social events.

The Lennox Ballroom is the hotel’s largest event venue, catering up to 330 banquet style and 550 theatre style. It is ideal for conferences, gala dinners, exhibitions and large celebrations, offering a spacious layout that can be configured to suit a variety of event styles.

Yes. Full catering services are available for all meetings and events. Options range from morning tea and working lunches to cocktail canapés, buffet service and plated dinners. Menus are tailored to suit different event styles, schedules and dietary requirements.

Yes. All meeting and event venues are equipped with modern audio visual technology suitable for presentations, conferences and corporate events. 

Yes. Technical support can be arranged to assist with audio visual setup and operation, ensuring your event runs smoothly from start to finish.

Yes. The hotel offers spacious breakout areas, many with natural light, providing comfortable spaces for networking, informal meetings or session breaks.

Yes. Novotel Sydney Parramatta offers a range of conference and meeting packages, including half-day and full-day delegate options. These packages typically include venue hire, catering and standard AV, making planning simple and cost-effective.

Yes. The hotel is well suited to residential conferences and multi-day events, with 194 guest rooms, onsite dining, a bar and terrace, and recreational facilities available for delegates staying overnight. This allows meetings, accommodation and dining to be conveniently hosted in one location.

Yes. Secure undercover self-parking is available onsite, with lift access directly into the hotel via Market Street.

Overnight parking: $40 per vehicle

Hourly parking: from $10

Parking availability makes attending meetings and events convenient for both local and visiting guests.

Yes. Many of the hotel’s meeting and event spaces feature natural light, creating a bright and welcoming environment. The Atrium and surrounding spaces in particular offer generous natural light and an open architectural setting.

Yes. Novotel Sydney Parramatta is conveniently located near several major Sydney event and entertainment destinations, including Sydney Olympic Park, Accor Stadium and Rosehill Gardens Racecourse. 

Yes. The hotel offers a range of flexible function rooms for private dinners, cocktail receptions and social celebrations. Events can also be hosted in The Atrium, a striking open space filled with natural light and contemporary architectural features, ideal for memorable gatherings.

Overnight parking is $40.00 per vehicle.
Hourly parking rates start from $10.00.

Yes. Parking is available for delegates and visitors attending meetings, conferences or events at Novotel Sydney Parramatta. Spaces are subject to availability on the day, so arriving early is recommended for larger events.

Electric vehicle charging stations are not currently available onsite. However, several public EV charging locations are available within the Parramatta area, just a short drive from the hotel.

Yes. The hotel can accommodate buses and coaches with prior arrangement. Guests planning group transport should contact the hotel’s events or front office team in advance to confirm availability and access details.

The nearest airport is Sydney Kingsford Smith Airport (SYD). It is located approximately 30 to 40 minutes away by car, depending on traffic conditions.

The hotel is around 25 kilometres from Sydney Airport, with a typical driving time of approximately 35 minutes via the M4 Motorway or Parramatta Road, depending on traffic.

Guests travelling from Sydney Airport to Novotel Sydney Parramatta can choose from several convenient options, including taxi, rideshare services, private transfers or public transport. Train and bus connections operate via the Parramatta Interchange, providing reliable access to the hotel.

The closest train station is Parramatta Station, located just minutes away by car, bus or light rail. It is also an easy short walk from the hotel, making public transport a convenient option for guests travelling within Sydney.

Yes. Taxis and rideshare services such as Uber and Ola are readily available. Pick-up and drop-off points are located directly outside the hotel entrance for quick and convenient access.

Yes. Sydney Olympic Park and Accor Stadium are approximately a 15-minute drive from the hotel. This makes Novotel Sydney Parramatta a convenient base for concerts, sporting events, exhibitions and conferences.

No. Novotel Sydney Parramatta does not currently operate an airport shuttle service. Guests can easily access the hotel using taxi, rideshare, private transfer or public transport.

Yes. Accessible parking spaces are available onsite for guests who require them.

Novotel Sydney Parramatta is located at 350 Church Street, Parramatta NSW 2150. The hotel is easily accessible via the M4 Motorway, with clear signage guiding drivers to the property and parking entry via Market Street.

Yes. Parramatta is an excellent base for visiting Sydney CBD, with fast and frequent transport connections by train, bus and light rail. Guests can enjoy the convenience of staying in Western Sydney while still having easy access to central Sydney attractions, business districts and entertainment precincts.

Novotel Sydney Parramatta is ideally located near many of Western Sydney’s most popular attractions. Guests can easily visit Rosehill Gardens Racecourse, Parramatta Park, Westfield Parramatta, CommBank Stadium and the Riverside Theatres. The hotel is also just a short drive from Sydney Olympic Park, home to major concerts, sporting events and exhibitions throughout the year.

Rosehill Gardens Racecourse is approximately an 8-minute drive from the hotel. This close proximity makes Novotel Sydney Parramatta a convenient and popular choice for guests attending race days, special events and functions at the venue.

Sydney Olympic Park and Accor Stadium are located around 15 minutes by car from Novotel Sydney Parramatta. Guests can easily travel to major sporting events, concerts, exhibitions and festivals held in the precinct.

Yes. Westfield Parramatta is just a 3-minute drive or around a 10-minute walk from the hotel. It features hundreds of retail stores, dining options, entertainment venues and everyday services.

Parramatta offers a rich mix of cultural experiences. Guests can enjoy live performances, theatre and events at Riverside Theatres, or explore local history at Elizabeth Farm, one of Australia’s oldest surviving colonial homesteads.

Yes. Parramatta CBD is approximately a 9-minute walk from Novotel Sydney Parramatta. Perfect for corporate travellers to access business offices, shopping, dining and entertainment without needing transport.

Yes. Parramatta Station is about a 12-minute walk from the hotel and provides direct train services to Sydney Central Station. Travel time to the Sydney CBD is typically around 30 minutes, making day trips into the city simple and convenient.

Yes. Guests can explore a wide range of dining options onsite and nearby, including cafés along Church Street, the popular “Eat Street” dining precinct and riverside restaurants offering diverse international cuisine. From casual bites to contemporary dining, there are plenty of choices within walking distance.

Several beautiful outdoor spaces are located nearby. Parramatta Park and Lake Parramatta Reserve are both popular for walking, picnics and outdoor recreation. These green spaces provide a relaxing escape close to the hotel.

Yes. Families can enjoy a variety of nearby attractions, including the Sydney Olympic Park Aquatic Centre, seasonal festivals and events in Parramatta, and Raging Waters Sydney, a major water park located about 20 minutes away by car.

Yes. The hotel’s front desk team can provide information on local events, concerts, festivals and activities happening in Parramatta and Sydney Olympic Park during your stay. They are happy to help guests plan what to see and do in the area.

Yes. Novotel Sydney Parramatta is a family-friendly hotel offering comfortable accommodation, convenient amenities and a relaxed environment suitable for guests of all ages. With spacious rooms, family dining options and easy access to local attractions, the hotel provides a welcoming base for families visiting Parramatta and greater Sydney.

Yes. Novotel Sydney Parramatta offers nine interconnecting rooms across a range of room types, making it easier for families to stay close together while enjoying extra space and privacy. Interconnecting rooms are subject to availability, so it is recommended to contact the hotel at the time of booking to request this arrangement.

Yes. Rollaway beds and baby cots are available upon request to accommodate families travelling with children. To ensure availability and confirm any additional charges that may apply, guests are encouraged to contact the hotel before arrival.

Yes. 350 Restaurant & Lounge provides highchairs and a dedicated children’s menu with familiar, balanced meal options designed for younger guests. Ensuring dining is comfortable and convenient for families staying at the hotel.

Babysitting services are not currently offered directly by the hotel. However, the front desk team can assist by recommending trusted local babysitting providers in the Parramatta area.

Yes. The hotel’s outdoor swimming pool is family-friendly and open daily from 6am to 10pm. Children under 12 years of age must be supervised by an adult at all times while using the pool.

Yes. Novotel Sydney Parramatta is proudly part of ALL – Accor Live Limitless, Accor’s global lifestyle loyalty programme. Members can earn and redeem points across participating Accor hotels, restaurants and experiences worldwide, while enjoying exclusive member benefits and rewards.

You can earn both Reward points and Status points when you book your stay through official Accor channels, including all.com, the ALL mobile app or by contacting the hotel directly. To receive points, simply ensure your ALL membership number is added to your reservation before or during your stay.

Yes. ALL members can earn Reward points when dining at 350 Restaurant & Lounge or 350 Lounge & Bar, even if they are not staying overnight at the hotel. Simply present or provide your membership number when paying your bill to receive points.

ALL Reward points can be redeemed to pay for part or all of your stay at Novotel Sydney Parramatta. When booking through Accor’s official website or app, you can choose to apply your points during checkout to reduce the cost of your room.

Joining ALL – Accor Live Limitless is free and simple. You can register online through Accor’s website or sign up with assistance from the hotel’s front desk team during your stay.

Yes. Meeting and event organisers can earn ALL Reward points when hosting eligible meetings, conferences or events at Novotel Sydney Parramatta. Points are awarded based on qualifying event spend, making it rewarding to plan your event with Accor.

You can contact Novotel Sydney Parramatta by phone, email or through the contact form. The hotel’s front desk team is available 24 hours a day to assist with enquiries, special requests, booking questions or general information about your stay.

Yes. The hotel’s friendly reservations and front desk team are available to answer questions, discuss special requests and assist with individual or group bookings before you confirm your stay. Simply contact the hotel directly for personalised support.

Yes. Novotel Sydney Parramatta offers flexible group booking options for corporate travel, conferences, weddings and social gatherings. The sales and events team can provide tailored rates, room allocations and customised packages to suit your group’s needs. Contact the team directly to discuss your requirements.

You can stay informed about the latest hotel deals, packages and local promotions by subscribing to the hotel newsletter, visiting the Special Offers page on the website or following Novotel Sydney Parramatta on social media.